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instax

QUESTION

instax SHARE app (iOS Version): Error when Connecting to Facebook

An issue is currently occurring when connecting to Facebook from the iOS version of the instax SHARE app. An error occurs and it is not possible to log in.
We are currently investigating the cause of the issue. The following method can be used to link with Facebook until the issue is solved. We apologize for the inconvenience.

  1. To print an image uploaded to Facebook using the instax SHARE app

    • If the image is on your device
      In the instax SHARE app, select the image saved to your device and print it.
    • If the image is not on your device
      Save the image to your device from the official Facebook app and then print it.
      Instructions
      1. Launch the official Facebook app.
      2. Select the image you want to save.
      3. Select the menu ("...") at the top right of the screen.
      4. Select "Save Photo" in the menu to save the image to your device.
      5. Launch the instax SHARE app, select the image you saved to your device and print it.
  2. To upload a reprint image saved in the instax SHARE app to Facebook

    • Save the reprint image to your device from the instax SHARE app and then upload it using the official Facebook app.
      Instructions
      1. Launch the instax SHARE app and select Facebook from "Share on Social Media" in the home screen.
      2. Select the image and tap "Share on Social Media" at the bottom of the screen.
      3. Select "Save to Photos" in the menu to save the image to your device.
      4. Launch the official Facebook app and upload the image you saved to your device.

We apologize for the inconvenience caused by this issue.

Pagetop