Follow the steps below to check the firmware version of the printer.

[How to Check the Firmware Version]

1. Turn on the power of the printer.
2. In the Wi-Fi settings of your smart phone, select the SSID of the printer.
3. Start the app.
4. Press [Settings].
5. Press [Printer setting].
6. You will be asked for the password when connecting to the printer for the first time. Input the password.
7. Press [Firmware Version].
8. The current version of the printer is written at the top of the screen.

The firmware can be updated using your smartphone. Click the links below for instructions.
→ For Android
→ For iOS

Update the instax SHARE app and the firmware to the latest version.

[Updating the Firmware]

1. Charge the printer sufficiently beforehand, or plug it into a USB power supply.
2. Update the app to the latest version.
   <Checking the Version of the App>
   Start the instax SHARE app and press [Settings] -> [Other].
   The version is displayed at the bottom of the screen.
   <Latest Versions>
   → iOS
   → Andoroid
   
3. Turn on the power of the printer.
4. In the Wi-Fi settings of your smart phone, select the SSID of the printer.
5. Start the app.
6. Press [Settings].
7. Press [Printer setting].
8. You will be asked for the password when connecting to the printer for the first time. Input the password.
   The initial password is "1111".
9. Press [Firmware Version].
10. The current version of the printer is written at the top of the screen.
11. Press [Update Firmware].
12. When the message "The printer firmware will be updated" is displayed, click "OK".
    If the message "No firmware update is available" is displayed, this means that the latest version is already being used, and the firmware cannot be updated further.
13. The LEDs of the printer blink alternately.
14. After a while, a message will appear in the app saying "If the LEDs of the printer are not blinking like this..."
    Check that the LEDs of the printer are not blinking alternately and press "OK".
15. If the message "In the settings screen of your device..." appears, select the SSID of the printer in the Wi-Fi settings of your smart phone (iOS only).
16. Press "OK" (iOS only).
17. The message "The update was completed normally" is displayed on normal completion of the update.

[Caution]

• The printer has an auto power off function that automatically turns off the power after several minutes of no operations.
• The factory default password is "1111".

If you cannot connect the iPhone to the printer, check the settings as follows.

Location Services settings

Tap the “Settings” button on the home screen.
Tap “Privacy”.
Enable “Location Services”. (Turn on)

Wi-Fi settings

Tap the “Settings” button on the home screen.
Enable “Wi-Fi”. (Move the switch to the right)

instax SHARE app permissions settings

The smartphone OS will request the following permissions when the instax SHARE app is opened for the first time after installing or updating the app. Some or all of the app’s functions may be unavailable if these permissions are not granted. Check which permissions are currently enabled and adjust the settings as required.

Tap the “Settings” button on the home screen.
Scroll down to the “instax SHARE” icon and tap on the icon.
Check that the “Location information”, “Photos”, “Local network” and “Camera” permissions are set as shown below.

Permissions	iOS 14	iOS 13	iOS 12 or earlier
“Location” permissions	Select “Allow only while using the app”	Select “Allow only while using the app”	Select “Allow only while using the app”
“Photos” permissions	Select “All photos”	Select “Read and write”	Select “Read and write”
“Local network” permissions	Slide right	-	-
“Camera” permissions	Slide right	Slide right	Slide right

Location information in the “instax SHARE” app settings cannot be changed if “Location Services” is not enabled. Enable “Location Services” before editing app permissions settings.

Check the OS Wi-Fi settings.

Display the smartphone’s Wi-Fi settings.
Make sure Wi-Fi is enabled. (Move the switch to the right to enable it.)
Turn on the printer.
The printer Wi-Fi is displayed as INSTAX-XXXXXXX on the Wi-Fi list.
Tap INSTAX-XXXXXXX.
A check mark is displayed next to INSTAX-XXXXXXX.

Wi-Fi is connected.

If you cannot connect the Android to the printer, check the settings as follows.

Wi-Fi settings

Tap the “Settings” button on the home screen.
Tap “Network & Internet”.
Enable “Wi-Fi”. (Move the switch to the right.)

	Android11/10/9/8	Android7/6/5
Settings item	Network & Internet	-
	-	Wireless and Network Wi-Fi
	Move the “Wi-Fi” slider to the right	Move the “Wi-Fi” slider to the right

“Location” settings

Tap the “Settings” button on the home screen.
Tap “Location”.
Enable “Use location”. (Move the switch to the right.)

	Android 11/10	Android 9	Android 8	Android 7
	Tap the “Settings” button	Tap the “Settings” button
Settings item	Tap “Location”	Tap “Security & location”	Tap “Lock screen preferences”	-
	-	In Privacy, tap “Location”	In Privacy, tap “Location”	In Advanced settings, tap ”Location Services”
	Move the “Use location” slider to the right	Move the “Use location” slider to the right	Slide to “ON”(right)	Move the “Access current location” slider to the right

	Settings item
Android 11/10	Tap the “Settings” button Tap “Location” Move the “Use location” slider to the right
Android 9	Tap the “Settings” button Tap “Security & location” In Privacy, tap “Location” Move the “Use location” slider to the right
Android 8	Tap “Lock screen preferences” In Privacy, tap “Location” Slide to “ON”(right)
Android 7	In Advanced settings, tap ”Location Services” Move the “Access current location” slider to the right

instax SHARE app permissions settings

The smartphone OS will request the following permissions when the instax SHARE app is opened for the first time after installing or updating the app. Some or all of the app’s functions may be unavailable if these permissions are not granted. Check which permissions are currently enabled and adjust any incorrect settings.

Tap the “Settings” button on the home screen.
Tap “Apps & notifications”.
Tap “Display all apps”.
Scroll down to the “instax SHARE” icon and tap on the icon.
Tap “Permissions”.
Check that the “Camera”, “Files and media/Storage” and “Location” permissions are set as shown below.

	Android 11	Android 10	Android 9 or earlier
“Camera” permissions	Select “Allow only while using the app”	Select “Allow”	Slide right
“Files and media” permissions	Select “Allow management of all files”	-	-
“Storage” permissions	-	Select “Allow”	Slide right
“Location” permissions	Select “Allow only while using the app”	Select “Allow only while using the app”	Slide right

If location information is enabled in the “instax SHARE” app settings but “Use location” is not enabled, the following pop-up is displayed. Enable “Use location” before adjusting instax SHARE app settings.

Check the OS Wi-Fi settings.

Display the smartphone’s Wi-Fi settings.
Make sure Wi-Fi is enabled. (Move the switch to the right to enable it.)
Turn on the printer.
The printer Wi-Fi is displayed as INSTAX-XXXXXXX on the Wi-Fi list.
Tap INSTAX-XXXXXXX.
The INSTAX-XXXXXXX icon changes.

Wi-Fi is connected.

If the connection is unstable, clear the Wi-Fi settings as shown below.

1. （1）Turn on the printer.
2. （2）Open the Wi-Fi settings screen on the smartphone and make sure your printer is displayed.
   The printer Wi-Fi is displayed as INSTAX-XXXXXXX.
   →　Delete if shown.

Example) With iOS 14

Example) With Android 11

1. （3）Restart the smartphone.
2. （4）Turn Wi-Fi on in the smartphone’s settings. (If Wi-Fi is already turned on, turn it off then on again)
3. （5）The printer Wi-Fi is displayed as INSTAX-XXXXXXX. Tap.
   A check mark is displayed next to INSTAX-XXXXXXX.

Example) With iOS 14

Example) With Android 11

You can now connect the printer to the “instax SHARE” app.

Swipe the screen from right to left. This will return you to user preferences. (Android 11)