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FAQ

  • Q. I cannot connect to Bluetooth properly (when using multiple smartphones with a single Link).

    A. Follow the procedure below.

    1) Open the Bluetooth settings screen of a smartphone other than the one you wish to connect. Check if any previously-connected Links are displayed. Links are displayed as INSTAX-XXXXXXX. Delete any Links that are displayed.

    Example) With iOS14

    Example) With Android 11

    2) Restart the smartphone that you wish to connect.

    3) Turn on Bluetooth through the smartphone’s settings (if Bluetooth is already turned on, turn it off then on again).

    4) Turn on the Link device.

    5) Open the Link app on the smartphone, select Bluetooth settings from the app’s settings screen then press the search button.

    The Link can now be paired with the Link app.

  • Q. I cannot connect my iPhone to my Link.

    A. Check the settings below.

    Your smartphone OS will request the following permissions when the instax mini Link app is opened for the first time after installing or updating the app. Some or all of the app’s functions may be unavailable if these permissions are not granted. Check which permissions are currently enabled and adjust the settings as required.

    Tap the “Settings” button on the home screen.
    Scroll down to the “mini Link” icon and tap on the icon.
    Check that the “Photos”, “Bluetooth” and “Camera” permissions are set as shown below.

  • Q. I cannot connect my Android device to my Link.

    A. Check the settings below.

    Your smartphone OS will request the following permissions when the instax mini Link app is opened for the first time after installing or updating the app. Some or all of the app’s functions may be unavailable if these permissions are not granted. Check which permissions are currently enabled and adjust the settings as required.

    Tap the “Settings” button on the home screen.
    Tap “Apps & notifications”.
    Tap “Display all apps”.
    Scroll down to the “mini Link” icon and tap on the icon.
    Tap “Permissions”.
    Check that the “Camera”, “Files and media/Storage” and “Location” permissions are set as shown below.

  • Q. I cannot connect to Bluetooth properly in iOS/Android.

    A.

    1:Open the mini Link app and tap the “Settings” icon in the upper right.
    2:When the settings menu screen opens, tap “Bluetooth settings” at the top of
    the list.(Turn on Bluetooth on your device if it is not activated already.)
    3:When the printer is turned on, printers that can be connected are displayed as
    “INSTAX- ********” under “Devices that can be connected”. Tap the “Connect” button
    displayed to the right of the printer. Once connected, the printer is displayed as
    INSTAX-******** under “Device connected”. Connection is now complete.

    【Watch video】How to connect to Bluetooth(iOS)



    【Watch video】How to connect to Bluetooth(Android)

  • Q. I can no longer connect via Bluetooth even though I was able to before.

    A. Follow the instructions below

    For iPhone users:

    1. Select "Bluetooth" in "Settings".

    2. If there is a connected device named "INSTAX-XXXXXX (iOS)", tap the (i) icon next to that device.

    2.1. Select "Forget This Device".

    2.2. Select "Forget Device".

    3. Launch the INSTAX mini Link app, then tap the gear icon.

    4. Tap "Bluetooth settings".

    5. Tap "Connect".
    If multiple printers are shown, select the ID that matches the ID on the bottom of your printer.

    6. Tap "Pair".

    For Android users:

    1. Select "Connected devices" in "Settings".

    2. If there is a connected device named "INSTAX-XXXXXX (ANDROID)", tap the gear icon next to that device.

    2.1. Select "Forget".

    2.2. Select "Forget device".

    3. Launch the INSTAX mini Link app, then tap the gear icon.

    4. Tap "Bluetooth settings".

    5. Tap "Connect".
    If multiple printers are shown, select the ID that matches the ID on the bottom of your printer.

    6. Tap the box to add a checkmark next to "Allow access to your contacts and call history", then tap "Pair".

  • Q. Bluetooth connection cannot be established with iOS.

    A. Bluetooth connections may not work correctly in the Link app if you connect from the settings screen of your device. Be sure to make Bluetooth connections from the Link app.
    If you have made a Bluetooth connection from the settings screen of your device, disconnect it from the settings screen of your device too.

  • Q. Bluetooth connection cannot be established with Android.

    A. Bluetooth connections may not work correctly in the Link app if you connect from the settings screen of your device. Be sure to make Bluetooth connections from the Link app.

  • Q. How many smartphones can be connected together with the printer?

    A. One. To connect another smartphone, you will need to unpair the smartphone that is currently connected.

  • Q. Why does the app ask for access to location services, etc?

    A. Location needs to be enabled in order to connect to the printer through Bluetooth.

  • Q. How can I find out the latest firmware?

    A. You can confirm this by checking "Check Version Updates for Printer" in the app settings when the printer is connected.

  • Q. I want to update to the latest firmware.

    A.

    1:Open the mini Link app and tap the “Settings” icon in the upper right.
    2:When the settings menu screen opens, tap “Check Version Updates for Printer”.(Connect the printer if it is not connected already.)
    3:If new firmware update information appears, follow the instructions on the screen to update.

  • Q. Which formats are supported by Video Print?

    A. Guaranteed extensions : The original format of videos taken in iOS or Android
    (mov for iOS, mp4 for Android)
    Length of video : Under 3 minutes

  • Q. How do I use Sketch, edit & print?

    A.

    1. Buttons in the app

    • A:Select a photo from your smartphone
      B:Displays the color of the item you want to import
      C:Align your caption/text with your photo
      D:Adjust the area to be imported
      E:Import
      F:My Collection opens

    • G:Remove noise
      H:Eraser
      I:Palette
      J:Move/Resize
      K:Back to camera
      L:Save Image
      M:Save to My Collection

    2:The "Import" and "Use/Delete" features can be used in Sketch, edit & print.

    Importing

    • STEP 1

      Tap "Import".

    • STEP 2

      Align the circle in the center of the frame with the item you want to import (sketches, text, etc.) Tap the top right corner to import sections of photos on your smartphone.

    • STEP 3

      The circle in the top right corner of the frame shows the color of the item to be imported.

    • STEP 4

      Tap the bottom center button to complete import.

    • STEP 5

      Tap the bottom right button to save imported picture to your collection (save up to 30 photos).

    • ! POINT

      1 If an item has multiple colors, it may not be possible to import the whole item.

      2 We recommend importing items that have a high contrast with their background.

    Using and deleting items (To use a saved item (handwritten text or hand-drawn illustration))

    • STEP 1

      Tap "Use/Delete".

    • STEP 2

      Tap the item you would like to use from your collection. Camera will automatically launch when after you make your selection.

    • STEP 3

      Tap the bottom center button to take a photo or choose a saved photo from your smartphone by tapping the top right circle on your screen.

    • STEP 4

      Resize, rotate or adjust the colors on your imported item by using the palette mark.

    • STEP 5

      Tap the bottom button to open the printing screen.

    • STEP 6

      Tap the print button!

  • Q. How many people can use Party Print together?

    A. Up to five people.

  • Q. Which models of the X Series camera can be connected, and how can I connect them?

    A. All X Series cameras that are compatible with the FUJIFILM Camera Remote app are supported.

    To connect:
    1:Install the FUJIFILM Camera Remote and mini Link apps.

    • *Click here for more information about the FUJIFILM Camera Remote app.

    2:Select the image you want to print in the FUJIFILM Camera Remote app.
    3:After selecting the image to be printed, tap the “Link” icon displayed in the lower right.
    4:Tapping the “Link” icon launches the mini Link app. You can now start printing.

    The FUJIFILM X-A7 and FUJIFILM X-S10 do not need the smartphone app to transfer photos to the instax mini Link.
    See the manual below for connection instructions.
    https://fujifilm-dsc.com/en/manual/

  • Q. What do the colors of the LED lights and the way they light up mean?

    A. Please see the table below for explanations.

    Normal operations
    White Flashing Updating the firmware of the printer
    Flashing in
    wavelike form
    Connecting to the app
    Orange Lit up Connecting to the app - Fun Mode
    Blue Lit up Connecting to the app - Print Mode
    Purple Lit up Reprinting
    Pink Lit up Connecting to the app - instax Camera Mode
    Rainbow Flashing Transferring image
    Charging
    Red Lit up Battery low
    Flashing Battery low (charging)
    Green Lit up Charging completed
    Flashing Charging almost completed (charging)
    Errors
    Yellow Lit up Critical error occurred (occurs when battery level is 0)
    Flashing
    fast
    Non-critical error occurred (occurs when a user attempts to print when there is no film left, when a film printing error occurs or when there is an error during ejection of a print)
    Flashing
    slowly
    Minor error occurred (occurs when there is no image or when a user attempts to reprint when there is no film left)
  • Q. What functions can be used by moving the printer?

    A. The following three functions can be used.

    instax Camera mode Zoom in → tilt the printer inward
    Zoom out → tilt the printer outward
    Capture → press the power button
    Reprinting Press the power button while the printer is
    pointing downward
    Switching between Print
    Mode and Fun Mode
    Print Mode → Stand the printer vertically.
    Fun Mode → Lay the printer horizontally.
  • Q. The printer does not start when I press the power button. No LEDs are lit.

    A. Charge the printer first. It takes around 2 hours to fully charge the printer.

  • Q. Where is the power button?

    A. The power button is the area in the center on the front of the printer with "instax" written on it.

  • Q. What should I be aware of when disposing of the printer?

    A. You will need to follow your country's regulations when disposing of the printer.
    If you are unsure, please contact our support center.

  • Q. The printer does not reprint and the light is blinking in yellow.

    A. There is no reprint image. Reprint images are cleared when the printer is powered off.

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